Is tech comm management different in an XML environment?

I think so. Read the white paper and see if you agree.

Or, if you prefer, you can watch the webcast version:

Executive summary: When you transition a department or workgroup to XML-based authoring, you will need to change how you manage that department, particularly in the areas of accountability, transparency, metrics, skill sets, and collaboration.

I look forward to your comments.

PS Upon reviewing the audio, I noticed that, um, I say “um” a lot. You’ll be happy to know that I edited the audio to remove the worst of it.