The problem of tech comm WINOs
If you have worked in or around technical communication, you have probably met at least one WINO (Writer In Name Only).
Webcast: Content strategy for technical communication
In this webcast recording, Sarah O’Keefe discusses how to get started with content strategy for technical communication.
The ten commandments of DITA
Because the phrase “best practices” is boring, we provide, for your reading pleasure, the ten commandments of DITA.
Avoiding buyer’s remorse: techcomm tools edition
Yes, you can call me overly cautious.
Before making a purchase, I will research the you-know-what out of the item. If it’s a big purchase, I’ll hire a professional to help me make my decision (particularly when it comes to real estate). I’d rather part with a bit more cash than get angry with myself later for a bad purchase.
Webcast: Ending the Cold War between techcomm and marcom
In this webcast recording, Sarah O’Keefe discusses various strategic initiatives that require coordination between marcom and techcomm and addresses how to begin to thaw out the relationship.
The treachery of images: Top 10 tips for SVGs
Every image format has its promises, foibles, and shortcomings. We make up for those foibles and shortcomings by understanding how best to work with each format.
“No PDF for you!” The destructive power of arrogant thinking
I love it when an offhand remark on Twitter turns into a smart conversation.
Webcast: DITA and content strategy
In this webcast recording, Sarah O’Keefe discusses content strategy and the role of DITA in content strategy.
The future of computer book publishing
Computer book publishers have always struggled to keep up with software releases. The rise of cloud-based software with incremental releases requires new thinking.
